Privacy Policy
How Bachpan Hospital safeguards your personal and medical information.
1 Information We Collect
- Personal identity details (Full Name, Age, Date of Birth, Gender, Contact Number, Address)
- Guardian and family contact details for pediatric patients
- Comprehensive medical history, vital signs, immunization records, and clinical consultation logs
- Diagnostic laboratory reports, ultrasound scans, radiology, and treatment prescriptions
- Billing statements, OPD consultation receipts, and digital payment transaction references
2 Use of Information
- To provide accurate medical diagnosis, neonatal/pediatric intensive care, and maternal clinical treatment
- To maintain continuous longitudinal Electronic Medical Records (EMR) accessible via Lifetime UHID
- To communicate automated appointment confirmations, OTP verification, and follow-up consultation reminders
- For pharmacy dispensing safety, drug allergy checking, and statutory healthcare regulatory compliance
3 Data Protection & Security
We implement robust technical and organizational measures including encrypted hospital network channels, role-based database access control, and audited digital logs to protect patient records from unauthorized access, leakage, or loss.
4 Sharing of Information
- With authorized medical doctors, duty nurses, and specialists directly involved in your care
- With internal automated hospital diagnostic laboratories for report processing
- Strictly under legal or statutory obligation when mandated by government healthcare authorities or Indian law
- We never sell, lease, or commercialize your medical or contact details to third-party marketers
5 Patient Rights
- Right to inspect and obtain copies of your clinical prescriptions, lab reports, and discharge summaries
- Right to request correction of demographic or guardian details in hospital records
- Right to medical confidentiality and dignity during examination and treatment
6 Cookies & Digital Website Data
Our hospital web portal uses essential session cookies to remember patient sign-in state and enhance security. No private medical data is tracked or shared with advertising networks.
7 Retention of Medical Records
Medical health records and pediatric developmental registries are retained securely in accordance with Indian Medical Council guidelines and applicable Indian healthcare laws.
8 Policy Updates & Contact
Bachpan Hospital reserves the right to update this policy when needed. If you have questions regarding data privacy or your medical records, please reach out to our hospital administrative desk: